Cancellation Policy

As ProfileOS provides digital products that are delivered instantly upon successful payment, orders cannot be cancelled once the digital access is unlocked or the product has been downloaded.

If a payment transaction is still pending or has failed, it will not be considered a completed order. You may choose not to proceed with the payment, which effectively cancels the request before any charge is made.

In the event of a duplicate payment for the same product, please contact our support team immediately. We will verify the transaction and cancel the duplicate order, initiating a refund for the extra charge.

For more details on how we handle refunds after a successful purchase, please refer to our full Cancellation and Refund Policy.

For any cancellation-related queries, please reach out to us at imperialauraa@gmail.com.